FAQ

What is a reverse-auction loan?
You submit your loan requirements, and lenders will bid with their best rates and terms. You can review the offers and choose the one that suits you best.
How does the reverse-auction process work?
You submit your loan requirements, and lenders will bid with their best rates and terms. You can review the offers and choose the one that suits you best.
What are the main benefits of a reverse-auction loan process?
A reverse auction allows lenders to compete for your business, helping you secure more favorable rates and terms compared to traditional loan shopping.
Can I negotiate the loan terms with lenders?
Yes, once you receive offers, you have the opportunity to communicate with lenders directly. Some lenders may allow flexibility in loan terms depending on your profile.

Is there a fee to use your service?
You submit your loan requirements, and lenders will bid with their best rates and terms. You can review the offers and choose the one that suits you best.
Will using this service affect my credit score?
You submit your loan requirements, and lenders will bid with their best rates and terms. You can review the offers and choose the one that suits you best.
Is there a fee to use your service?
Our service is free for borrowers. Lenders pay a fee to access and respond to loan requests, so there’s no charge to you.
Are there any hidden fees I should be aware of?
We have a transparent fee structure, and any applicable fees will be clearly outlined in the loan offer from each lender.
Are there any penalties for withdrawing from the loan process?
No, there are no penalties for withdrawing your application at any time if the offers do not meet your needs.

How do I know if I qualify for a loan?
Our platform helps you check eligibility based on the information you provide, such as income, employment, and credit profile. Once lenders review your profile, they will respond with offers tailored to your qualifications.
What documents are required to apply for a loan?
Generally, you’ll need proof of income, identification, and possibly bank statements. Specific documents vary by lender and loan type.
How long does it take to receive loan offers?
After submitting your loan requirements, lenders typically respond within 24-48 hours, though response times may vary.
Can I apply for multiple loan types at the same time?
Yes, you can submit requirements for multiple loan types, and lenders will respond with their best offers for each.

Is my personal information secure on your platform?
Yes, we prioritize your privacy and use advanced encryption to protect your data. Only verified lenders can access your information to provide relevant offers.
How can I contact customer support?
You can reach our support team via email, phone, or live chat on our website. We’re available to assist with any questions or issues you may encounter.
Will my information be shared with third parties?
Your information is only shared with lenders you’ve agreed to consider. We do not sell or share your data with any unauthorized third parties.
How do I know if my data is protected against unauthorized access?
Our platform employs strong security measures, including data encryption and regular security audits, to ensure that your information is safe and protected.